Communications
The Communications series (1.5 linear feet) includes documentation that reflects the project's enterprise-wide unit liaison program, end user support, and efforts towards involving users in the design of the systems. In this series one will find comprehensive "Performance Support" plans which show how change management personnel meticulously planned for the change in the systems environment. A "snapshot" of the Change Management (CM) Deliverables database is included in this series on CD-ROM (located in Box 1). This database includes additional performance support and what was titled "gap" documentation. These materials are useful indicators of the change in work processes that the "change management" professionals foresaw with the implementation of the new system. Documentation on the training program can also be found in this subseries. A researcher interested in the enterprise-wide training effort should also consult the M-Pathways Project publications record group. The publications record group contains numerous training manuals for each of the five systems implementation projects. The training manuals not only detail specific business procedures but also, include related university adopted policies